Privacy Policy

Information You Provide to Us

We may collect information that you voluntarily provide through our website, including when you:

• Submit a contact or website inquiry form;
• Request information about our services;
• Schedule a meeting or consultation;
• Communicate with us by email or another method; or
• Provide information in connection with a potential project.

This information may include:

• Your name;
• Business or organization name;
• Email address;
• Phone number, if provided;
• Information about your website, business, or project;
• Messages or other information you submit to us; and
• Meeting or appointment information.

Please avoid submitting sensitive personal information through our website unless it is specifically requested and necessary.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically by our website platform, hosting providers, analytics tools, or other service providers.

This information may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Pages viewed;
• Referring website or source;
• Approximate geographic information;
• Date and time of access;
• Website interaction information; and
• Cookies or similar technologies.

We generally use this information to operate, secure, understand, and improve our website.

We may use information collected through our website to:

• Respond to inquiries and messages;
• Communicate with prospective and existing clients;
• Schedule and conduct meetings;
• Prepare estimates, proposals, or project information;
• Provide and improve our website and services;
• Understand how visitors use our website;
• Maintain website security and prevent misuse or spam;
• Maintain business records;
• Comply with legal obligations; and
• Protect the rights, property, or security of Build Better Web and others.

We do not use information collected through an ordinary website inquiry to send unrelated marketing communications unless you have agreed to receive them or such communications are otherwise permitted by law.

Our website is built and hosted using Base44, which provides built-in website analytics and performance tools.

Through these tools, certain technical and usage information may be collected automatically when you visit our website. This may include information such as:

• Website visits and traffic;
• Pages viewed;
• General website interactions;
• Device and browser information;
• Referring sources;
• Performance information; and
• Other technical information necessary to operate, secure, and improve the website.

We use this information to understand how our website is being used, identify technical or performance issues, and improve the website and our services.

Build Better Web does not currently use third-party advertising trackers, retargeting pixels, or independently installed analytics platforms such as Google Analytics or Meta Pixel.

Our website platform and infrastructure providers may use cookies, local storage, or similar technologies where necessary to operate, secure, maintain, or measure use of the website. These technologies are subject to the practices of the applicable service provider.

We may use third-party companies and services to help operate our business and website.

These may include providers for:

• Website development and hosting;
• Website analytics;
• Email and communications;
• Appointment scheduling;
• Google Calendar and Google Meet;
• Spam or security protection; and
• Other technical and business services.

These providers may process information as necessary to provide their services to us and may maintain their own privacy policies and practices.

We encourage you to review the privacy policies of third-party services when appropriate.

We do not sell personal information for monetary consideration.

We may share information in limited circumstances, including:

Service Providers

Information may be shared with companies that perform services on our behalf, such as hosting, website infrastructure, analytics, communications, scheduling, security, and related technology providers.

Legal and Safety Requirements

We may disclose information when reasonably necessary to:

• Comply with applicable law, regulation, court order, or legal process;
• Respond to a lawful government request;
• Protect our legal rights;
• Investigate fraud, security incidents, or misuse; or
• Protect the safety or property of Build Better Web, our users, clients, or others.

Business Changes

If Build Better Web is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction where permitted by law.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, fulfilling contractual or legal obligations, resolving disputes, and maintaining security.

Retention periods may vary depending on the type of information and why it was collected.

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, network, transmission method, or electronic storage system can be guaranteed to be completely secure.

Depending on where you live and applicable law, you may have rights relating to your personal information.

You may contact us to request that we:

• Provide information about personal information we maintain about you;
• Correct inaccurate information;
• Delete information when appropriate; or
• Address a privacy-related question or concern.

Certain information may need to be retained where required or permitted by law, for legitimate business purposes, or to maintain necessary records.

To make a privacy request, contact us at: buildbetterwebcontact@gmail.com

We may need to verify your identity before completing certain requests.

Our website may contain links to websites, social media platforms, client websites, project examples, or services operated by third parties.

Build Better Web does not control the privacy practices, security, content, or operation of those third-party websites.

Visiting a third-party website is subject to that third party’s own terms and privacy practices.

Our website and services are intended primarily for businesses and adults and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe a child has submitted personal information to us, please contact us so that we can review and, where appropriate, delete the information.

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, or legal requirements.

When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of the website following an update is subject to the revised Privacy Policy.

Questions about this Privacy Policy or our privacy practices may be directed to: